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September, 2001

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HAYWARD, CA - Nov. 7, 2000 - / eJigsaw /

ASP, CRM and e-Business are IT Spending Frontrunners says Research

- eJigsaw, the Interactive Network for IT Decisions - announces the "eJigsawTop20" Industry and Business solution channels, as accessed by users of the site. Application Service Providers (ASP), Customer Relationship Management (CRM) and e-Business account for 30 percent of all queries on eJigsaw's site. Capital Markets (securities) and Telecommunications were the most popular Industry queries. IT professionals seeking reliable information to aid in the IT decision process are turning to eJigsaw's free research site. And eJigsaw traffic is yielding valuable trending analysis about what IT decision makers are looking for. For example, an interesting eJigsaw statistic shows that 50% the users who click-on ASP also click-on Banking.

IT and business professionals can use eJigsaw to quickly compare individual technology products and services against one another, thereby significantly shortening the decision-making process. eJigsaw currently offers 40 Industry and Business channels, with over 16,500 solutions listed from 6,150 vendors worldwide.




SAN FRANCISCO, CA -Nov 6, 2000 - / WhiteCross Systems /

WhiteCross Systems Announces WX/WebAnalytics for Improved Customer Intelligence

- Furthering its leadership position as a pioneer in the delivery of large-scale data analyses via the Application Service Provider (ASP) model, WhiteCross Systems today announced a new suite of technology and services that easily automate web-based customer intelligence. In addition, the company introduced the latest version of its WhiteCross Data Exploration Server (WX/DES) software to improve the overall performance of its sophisticated data mining and exploration toolset. The result is a more robust way for customers to conduct analyses of high-volume, complex data originating from e-commerce and telecommunications companies. The WX/WebAnalytics offering is designed to provide customers with a complete suite of analytical e-customer relationship management (e-CRM) capabilities. These have been customized to support customers who leverage WhiteCross Systems' innovative ASP operations for outsourced, reporting and analytical services to obtain a complete view of their customers' behavior spanning on-line and off-line channels.

"WhiteCross Systems has been performing reporting and analytical work for Global 2000 customers for over eight years," said John K. Thompson, vice president of worldwide marketing for WhiteCross Systems. "With WX/WebAnalytics, we have leveraged this experience and developed a comprehensive suite of technology providing for an automated end-to-end analytical offering which has transformed our business into a leading ASP for analytics in the e-CRM space. Customers only need to ensure access to the data and we handle all steps up to and including the delivery of results back to their managers."

The newest version of the WX/DES server software is designed to handle much greater volumes of data and query loads. It features enhancements that improve server performance and functionality; and allocate resources to more effectively and efficiently handle larger data volumes. WhiteCross has significantly increased the performance of IO processing, memory optimization, and query processing which have dramatically reduced the time to run traditional analyses. What once took 36 hours to complete can now be accomplished in 12 hours. These capabilities are critical to customers that must analyze tremendous volumes of data in a very short period of time.




November 6, 2000 / INB /

Consultant Claims Most Websites Show Poor Results Because They Are Not Persuasive Enough

- In recent seminars to Chamber Of Commerce members and executives consultant and speaker Ingvar Grimsmo said that most web developers ignore influence and persuasion strategies when designing corporate web sites resulting in dismal results. During their annual conference in Ocean Shores, WA, Chamber executives from all over Washington state learned what makes websites persuasive. Ingvar Grimsmo said that just creating a cool website does not guarantee success. According to Grimsmo, it is now very difficult to get visitors to sites, and even a bigger challenge to get them to commit to offers. In reviewing thousands of sites, Grimsmo has come to the conclusion that most sites are missing probably the most important part of any marketing effort: influential and persuasive verbiage.

"We forget that the web can be a great sales vehicle, not only show and tell," he said. Grimsmo recently released an updated version of his popular research report, Secrets Of Influence And Persuasion Tactics, to include a "Web Success Matrix." This is a detailed list of about 70 persuasive web strategies Grimsmo uses when evaluating websites for clients.

One of the greatest flaws in web design is the lack of attention to the visitor, said Grimsmo. Most sites start off with "Our company," "We," Welcome to..." and other self-centered text. Grimsmo suggests designers focus on the visitors' problems instead of themselves. "Make the visitor realize he or she indeed has a problem, and then state how you can help them. The web is a person to person marketing process, not a mass media," Grimsmo explains.

Another factor he cites is lack of credibility. People are wary of frauds and scams, and they want to be sure the company is legitimate and above board. Grimsmo suggests using testimonials as one of the ways to increase credibility, and to always state full company name and contact information. Most online sales are still made over the telephone using the web as a research tool, he points out. Sharon Mabe of Owlmoontradingpost.com told the story of how their site did not produce any leads or sales at all. But after she tweaked the site using some of the techniques Grimsmo suggested, the results were astonishing. Her story and others can be found on the company's website. Grimsmo is a speaker and consultant and the Chief Ideasmith at J2 MediaGroup, Inc. He helps clients get better results by introducing them to influence and persuasion strategies on or off the web.




Bristol & Baughurst UK - Nov 6, 2000 - / STORAGEsearch /

Mouse Site Helps Find Storage Sales Jobs for Real People in the UK

- ESPeople.co.uk, a web-based IT recruitment company and STORAGEsearch.com, a leading storage portal announced today that they are collaborating on developing a portal for sales recruitment in the UK.

The storage market is one of the fastest growing segments of the computer market with many companies reporting annualized revenue growth levels of 60% and above. Although the Internet is one of the factors that has driven this growth, storage vendors still need to recruit real people with specialized knowledge of storage systems in order to avoid getting left behind the market growth curve.

Sales people looking for jobs can bookmark the UK Jobs Page on STORAGEsearch.com and be just one click away from finding most of what they need to help their career success, including current job listings, market data including news and lists of vendors, and career enhancement information such as how to write press releases, lists of organizations which supply training courses and news about sales, CRM and marketing. VARS and vendors which need to recruit storage sales people can use the services of ESPeople.co.uk confident in the knowledge that their job listings will get exposure on one of the world's leading storage portals in addition to getting the benefits of a market focused recruitment company.




Freeport, Maine - November 2, 2000 - / PR Web /

www.MarketingAngel.com Honored as Best Web Site

- McCallMedia & Marketing, Inc., a marketing, public relations and business communications company in Freeport, Maine, has won the 2000 Golden Arrow Award for "Best World Wide Web Site" from the Maine Public Relations Council for the site www.marketingangel.com. The award, for excellence in public relations, was presented at the MPRC annual meeting in Portland on October 27. The Golden Arrow Awards recognize Maine public relations practitioners for exemplary work in the public relations field. www.marketingangel.com is a Web resource for marketing, public relations and advertising.

The site features a searchable database for several marketing topics, including design, media, public relations and copywriting. Visitors can test their marketing knowledge by taking a nine-question interactive quiz.

McCallMedia & Marketing president Kimberly L. McCall is the monthly marketing columnist for Entrepreneur's Start-ups magazine and writes the monthly "Maine Media & Marketing" column for MaineToday.com. She also contributes to inc.com and Aprimo.com.




NEW YORK, NY - November 1, 2000 / INB /

internet.com to Host Four Internet Industry Seminars by the End of 2000

- internet.com today announced that it will be offering four paid seminars in November and December, each focusing on a different issue pertaining to the Internet industry. Seminar topics will include search engines, business-to-consumer e-mail strategies, building dynamic Web sites and the transition from being an ISP to becoming an ASP.




New York, NY / November 1, 2000 - / eMarketer /

New eMarketer Report Reveals ASP Opportunity Runs the Risk of Following the Pattern of eCommerce Hype

- In its latest research covering the growing application service provider (ASP) industry, New York-based eMarketer has found that much of the advice being offered to ASP players is a repackaged version of the guidance provided to dot-coms and startup B2B exchanges. Nascent ASPs are being counseled to spend on establishing brand recognition and building strategic business partnerships.

"Although branding and relationship building are crucial elements for success as an ASP, the over-emphasis upon these elements of business strategy follows the same pattern of boom and bust that we saw in the B2C and B2B space," said Steve Butler, senior business analyst at eMarketer. "The most practical advice that can be given to ASPs is to mobilize a proactive sales force that not only educates customers about the ASP concept, but also shows potential clients how the ASP will improve their company's bottom line."

eMarketer reports a further similarity between the growth of B2B e-commerce and the early development of the ASP industry. Just as startup B2B exchanges were brushed aside in some industries by the consortia-led exchanges of brick-and-mortar incumbents, startup ASPs run the risk of being displaced by major software vendors and IT consulting firms who are successfully moving forward with their own models. eMarketer's ASP Report looks at the analysis of several leading research firms. With 67 pages and over 90 charts and graphs, the ASP Report provides the most comprehensive, objective overview of the ASP industry.



today's news etc from MarketingViews
Other news on this page

ASP, CRM and e-Business are IT Spending Frontrunners says Research

WhiteCross Systems Announces WX/WebAnalytics for Improved Customer Intelligence

Consultant Claims Most Websites Show Poor Results Because They Are Not Persuasive Enough

Mouse Site Helps Find Storage Sales Jobs for Real People in the UK

www.MarketingAngel.com Honored as Best Web Site

internet.com to Host Four Internet Industry Seminars by the End of 2000

New eMarketer Report Reveals ASP Opportunity Runs the Risk of Following the Pattern of eCommerce Hype

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