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March week 1, 2002

See also:- article:- PR Strategies: Remember, the web has no memory!
article:- What's a Good Click Rate for a Banner Ad?
Press Release FAQ's, High-Tech Marketing Agencies

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EcommerceTimes.com - articles & high tech & CRM news
Nua Internet Surveys - internet & ecommerce news
SiliconValley.com - San Hose Mercury News
dmnews.com - news about direct marketing
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Sun SPARC - news

Ad Server Company ADPUSH Seeks New Relationships with Sun VARs

Syracuse, NY - March 7, 2002 - ADPUSH, a leading supplier of banner ad ASP services, is seeking to contact Sun VARs who may be interested in reselling ad serving software and services based on the ADPUSH technology.

Most leading search-engines and portals use external ad server technology to deliver advertising, and for many publishers the cost of buying that kind of software and running ad serving ASPs can be one of their highest cost factors in running their web business. That's because most ad servers include a cost per impression as part of their pricing model.

Historically most of that potentially lucrative business has not benefited the VAR channel because ad server companies have used a direct selling model. Now for the first time, ADPUSH will open up its products and services to selected VARs who can offer this technology to own their customers. The product will suit ISPs who can offer the services as a ASP on the same server as their customers use, thereby giving faster performance, or it can be sold installed on rackmount SPARC servers as a ready-to-run package for publishers who wish to manage their own servers. The cost savings to such clients can be substantial, making this a highly attractive value-added service.

The ADPUSH product runs fully optimized under Solaris on SPARC servers, and has been in use on thousands of publisher sites worldwide. For example, ACSL, publisher of the SPARC Product Directory and STORAGEsearch.com has been using ADPUSH since 1998.

Sun VARs involved in the publishing, ISP and ASP markets should contact Rob Costello at 607-648-8381.

See also:- article:- Effective Banner Ad Campaign Management: view from an ad server ASP

KPMG Consultants sets up a knowledge centre on Netmining technology in Belgium

Leuven/Brussels, Belgium - March 6, 2002 – KPMG Consultants, a firm of management consultants, has plans to include a new site analyzer tool from Netmining, a Leuven-based developer of software, in its own international product suite. With the aid of that software, companies will be able to extract hard facts about potential customers from the surfing behaviour of visitors to their website(s). This agreement is a significant step forward in the global expansion of the Leuven-based start-up Netmining, which was founded in January 2000. In order to pool implementation know-how about the Netmining products and make it readily accessible, KPMG Consultants is in the process of setting up an internationally-operating knowledge centre in Belgium. That location was chosen because Netmining is headquartered in Leuven and the cooperation and technology transfer had its origins there.

HitsIntoLeads and HitsIntoMetrics HitsIntoLeads and HitsIntoMetrics are two software packages for e-Business Intelligence for which Netmining has patents pending.

When a visitor is referred to a web page from a search engine or directory, he leaves a detectable, electronic 'footprint' that reveals what keywords and key phrases he used to search for an organization's site, product or service. HitsIntoLeads analyses that 'footprint', thereby allowing such organizations to target prospective customers to their site(s) and maximize website revenue. HitsIntoLeads was launched in the middle of last year and was used commercially, for the first time, by the hardware producer Compaq Europe, with great success. That company identified, with the aid of the software, 30% new sales leads and has already realized with this project, by their own account, a return on investment of more than 100% after just a month's use. HitsIntoLeads also won a silver medal of honour at the international trade fair 'Comdex Fall – 2001', in the 'Best eBusiness Products' category. ...Netmining

Many Companies Unprepared to Meet Revenue Goals for First Half of 2002, So Says Report by VisionEdge Marketing

AUSTIN, Texas - March 4, 2002 - New research from VisionEdge Marketing, an Austin, Texas-based strategic marketing consulting firm, suggests that many companies will fail to achieve their sales objectives for the first six months of 2002. The reason for this is not due to the soft economy, but the fact that sales and marketing executives did not plan adequately to deal with lengthening sales cycles and shrinking sales lead pipelines. Based on the findings in the Business Readiness Report: January-June, 2002, VisionEdge Marketing predicts upwards of 50 percent of the companies surveyed will see lackluster sales during the first half of the year.

During January VisionEdge Marketing conducted a survey to examine how companies were aligning sales and marketing initiatives with overall business objectives. The results show that while companies are significantly increasing sales targets, most are doing so with limited planning and budgets. Report highlights include:
  • A long sales cycle was the most commonly mentioned obstacle to achieving business objectives. Half of the companies stated that their pipeline lacked sufficient leads to support sales goals for January-June 2002.
  • Only 25.7 percent of surveyed companies had an approved 2002 marketing budget early enough in 2001 to be able to plan and implement effective marketing programs. Forty percent of the companies received budget approval in December and/or January—too late for strategies and programs to be launched to impact revenue during the first four to five months of year. Nearly 33 percent of the companies were operating without an approved marketing budget as late as January 31, 2002.
  • Companies appear to be hoping for miracles in 2002. Fifty-two percent of the companies surveyed are attempting to achieve higher revenue goals with the same or less marketing budget than last year. Of equal concern is how companies are planning to generate sales leads. The two most frequently mentioned methods were cold calling by field sales force and trade shows—both of which are costly and time consuming.
"The focus after the middle of last year was on reducing expenses – which meant slashing marketing budgets and headcount – and closing the deals already in the pipeline," said Laura Patterson, president, VisionEdge Marketing. "For many companies, the marketing engine is fairly cold. Revving up the engines will require time that many companies haven't factored into their forecasts. This also means that there is an even heavier burden on a product's value proposition to help reduce the sales cycle. Companies with a customer- and value-centric approach to the market, stand the best chance of success. It's not too late to establish strategies that move the company closer to the customer and therefore gain ground in the market place." ...VisionEdge Marketing

GartnerG2 Says 2001 Online Fraud Losses Were 19 Times as High as Offline Fraud Losses

STAMFORD, Conn. - March 4, 2002 - More than $700 million in online sales were lost to fraud in 2001, representing 1.14 percent of total annual online sales of $61.8 billion, according to GartnerG2, a research service from Gartner, Inc.. Online fraud losses for 2001 were 19 times as high, dollar for dollar, as fraud losses resulting from offline sales. A new survey by GartnerG2 showed that adult consumers in the United States are beginning to adopt credit card company solutions designed to protect against online fraud.

A Gartner Internet survey of more than 1,000 adult U.S. online consumers, conducted in January 2002, showed that 5.2 percent of respondents were victimized by credit card fraud in 2001 and 1.9 percent were victimized by identity theft (although respondents do not know whether the theft occurred online or offline).

More than 18 percent of respondents are attempting to fight fraud by embracing two new credit card protection systems: Visa's Verified by Visa and MasterCard's Universal Cardholder Authentication Field (UCAF) standard and Secure Payment Application (SPA).

Gartner will provide additional analysis on online fraud during Gartner's upcoming conference, Information Security: Combating Enterprise Espionage and Protecting Corporate Assets, which will be held May 15-17, 2002, at the Sheraton Chicago Hotel and Towers in Chicago. ...GartnerGroup profile

Deep Linking is Good Linking

March 3, 2002 - a new article on Jakob Nielsen's Alertbox discusses deep linking. Links that go directly to a site's interior pages enhance usability because, unlike generic links, they specifically relate to users' goals. Websites should encourage deep linking and follow three guidelines to support its users. ...Useit.com/alertbox

Editor's comments:- as a publisher, we started doing deep linking to advertiser web sites many years ago. The benefit to readers is that if they see a product in our directories and want more information, then in one click on "more info" they can go straight to the fuller information on the advertiser's web site, thereby saving 4 or 5 levels of navigation.

We also do the same with press releases, so if readers want to see the full original text of a release, and not just the truncated version, they can easily do so. Sometimes this strategy isn't possible, if for example, we run a release before it appears on the target site, or if the data on the product isn't available on the target site (or if the web designer is working for the enemy). In those situations we'll default to the home page or maybe the product pdf on our site. ButI agree with the author that companies lose out by making deep linking difficult.

Email Miner from InfoLeaf Software

Kelowna, British Wollongong, NSW, Australia - March 2 2002 - "Email Miner" from from InfoLeaf Software allows email marketers to extract email addresses from the Internet and automatically email them. The product allows the user to specify which words that the web page, where the email is extracted from, must and must not contain. This allows the marketer to only target people who will be interested in what they have to say, instead of emailing a millionaire about reducing their debt.

Once the emails are extracted, the user hits the send emails button, enters the content of the email, and the program sends off the email one by one. This makes the email appear as if the user clicked on the email link on the persons website and sent the email to them personally. The only difference is that email is being sent to thousands of people regarding a topic they are interested in. The product costs $169.95 and a free trial download is available. ...InfoLeaf Software

Editor's comment:- used responsibly, this type of tool could be useful, but let's call a spade a spade. In the wrong hands this is an automatic SPAM list generator. Unlike most publishers I rarely use email as a promotion tool. In fact I just checked... My ratio of sent emails divided by incoming emails (excluding SPAM) is 95%. That means I send less emails than I receive. I don't have time to reply to all the relevant emails I get (sorry about that).

However much anyone may try to convince you otherwise, the only true internet based "permission marketing" is web advertising. Readers come to a web site because they want to. If your promotion activities rely on email lists, other than sending emails back to people who have contacted you, they're probably not going to work.


today's news etc from MarketingViews

Other news on this page

Ad Server Company ADPUSH Seeks New Relationships with Sun VARs

KPMG Consultants sets up a knowledge centre on Netmining technology in Belgium

Many Companies Unprepared to Meet Revenue Goals for First Half of 2002, So Says Report by VisionEdge Marketing

GartnerG2 Says 2001 Online Fraud Losses Were 19 Times as High as Offline Fraud Losses

Deep Linking is Good Linking

Email Miner from InfoLeaf Software

earlier news (archive)

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STORAGEsearch.com
Megabyte discovered that a magnet could come in really useful to a hungry explorer.

View from the Hill:-

What If?... Speculation About Mergers Which Might Have Been


Although the official count for the HP-Compaq merger could take weeks, it's likely that both companies will do better this year, regardless of the outcome, because of the IT recovery that's already started. Maybe it's the Spring weather, or maybe when a market has already been in recession for a year, the quarterly comparisons with the year before don't look so bad any more. And even PCs do start to look a bit tired and need replacing if you hang onto them for a third or fourth year. If the options are to replace old systems or decomputerise, then eventually companies will have to buy some new stuff.

There have been over 100 mergers and acquisitions in the storage market since January 2000, and this got me speculating about matches which, unlike the HP-Compaq merger, wouldn't be so synergistic.

In the mid 1990's there was strong speculation that Sun Microsystems was planning to buy Apple Computer. Imagine what the results would be now, if that had gone ahead. When a customer buys a iMac they have to go on a two week systems administration course on the SunMacOS operating system before they're allowed to turn it on. Or when you order your next SPARC mainframe for the datacenter there's a four week delay before delivery, because the color you wanted (to match your carpet) is not in stock, and you don't want to risk the faster delivery but tatty appearance offered by a gray Sun VAR of an ex-stock model with a garage respray.

Then there are those other possible mergers, which even their managements haven't considered yet, and I want a percentage of the proceeds if this article gives them ideas.

Suppose EMC were to merge with Palm? You'd get the amazing PalmBack, a PDA with 10 Terabytes of data including all your favorite DVDs, CDs and business reports etc (much more than 4 hours of music!) connected to your neat little hand sized device connected via a BlueTooth wireless interface to a backpack weighing 60 pounds which straps to your shoulders. The PalmBack standard model would run for 30 minutes with its built in power source, but you could get an optional UPS based on ten car batteries strapped together which you pull along on a little trolley behind you.

Then there's the merger between Microsoft and the entertainment industry which we've been waiting to really happen for the last ten years or so. Only let's give it the proper name, the Content Delivery Industry. If Microsoft merged with Lucas Films, you'd be half way through watching the next episode of Star Wars, delivered down your broadband pipe, when, fifteen minutes from the end, the screen would go blue with a message saying "There is a fault with this system, please press control-alt-delete to restart, and contact your software vendor." You reset the system, but like Groundhog Day, it doesn't resume from where it crashed, instead you have to start watching the movie all over again from the beginning... That's what you get for being a beta site, and buying the new content delivery system in the first year after it came out. You should have known better. Version 4.3 will fix that problem.

OK maybe those later mergers might never happen, so I won't get any credit for proposing them. But you never know, if the Nasdaq heats up again we're going to see some crazy things again. (I'm going to watch CNBC tonight to see if my suggestions get a mention, just in case.) And maybe the HP-Compaq merger doesn't look so strange now that we've had enough time to get used to it.

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