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April weeks 3-4, 2002

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ImageX Announces Automated Channel Marketing System

KIRKLAND, Wash. – April 30, 2002 – ImageX ® , Inc. the leading provider of online solutions for managing, producing and distributing sales and marketing materials, today announced the release of its Channel Marketing System, a Web-based solution targeted at companies with large sales distribution channels.

"For every dollar a company spends on producing sales and marketing information, $8- 14 are spent on the process of managing and distributing that information. What if that could be reduced by $3-5?" said Tim Dowling, chief operating officer, ImageX. "With the release of the Channel Marketing System, we are delivering a way for corporations to save up to 30% of their total cost of print by cutting out waste, obsolescence and administrative support related to distributing channel information. In addition, this service ensures timely delivery of accurate, customizable and current sales materials directly to their channel partners, enabling them to spend more time selling."

A comprehensive Internet-enabled service, the Channel Marketing System helps companies increase their value to channel partners by ensuring partners always have the right sales and marketing information when they need it. According to industry analyst firm Cap Ventures, more than 25% of a company's customers and prospects receive out-of-date or incorrect product information – reducing their competitive edge and sending a significant number of potential buyers to the competition. In addition, the average sales representative spends 1-2 hours per day answering requests for information from the channel – time that can be used to call prospects and increase sales. The ImageX Channel Marketing System addresses these common sales hurdles by automating the management, production and distribution process. ...ImageX

Judge Rules in Favor of HP-Compaq Merger

April 30, 2002 - in late breaking news today, the judge ruling on the Hewlett family dispute with the HP-Compaq merger, ruled in favor of the company. ...HP profile

Editor's note:- see my article (lower right) "Remember Compaq?"

Technology Demand Rises Despite Profit Warnings

Emeryville, Calif., - April 30, 2002 - Amid earnings warnings from technology giants such as Microsoft and Oracle, technology demand actually rose in the first quarter of 2002 with additional evidence of future strength. This is according to the latest study by Techtel Corporation, a leading market research firm that tracks demand for information technology solutions.

The Techtel Tech Demand Index™ rose due to strength in purchase and consideration within the General Business Hardware components, which includes PCs, notebooks, copiers and printers. While demand in the Enterprise Hardware component (Computer Servers and Storage) softened slightly after a gain in Q4 2001, a strong surge in enterprise software consideration indicates likely future sales growth for large enterprise hardware systems.

"While technology companies are softening expectations because of their own 'limited forward visibility,' real demand for technology solutions is really on the rise," said Michael Kelly, Chairman and Chief Architect of Techtel Corporation. "The reality is that the technology sector is poised for a healthy recovery from a recession as customers fill the demand pipeline." ...Techtel

AMD and Microsoft Collaborate to further 64-Bit Computing

Sunnyvale, CA - April 24, 2002 - AMD today announced it is collaborating with Microsoft to incorporate 64-bit support for the future 8th-generation AMD Athlon™ and AMD Opteron™ processors into the Windows® operating system.

"Since the inception of the PC, hardware and software have been inextricably linked. The best advances in technology happen when the hardware and software are in sync. The union of AMD's 8th-generation processor technology and a Microsoft Windows operating system built to support that technology lays the groundwork for broader industry adoption of 64-bit computing platforms, especially in the enterprise, and helps drive performance to stunning new levels," said Dirk Meyer, group vice president of AMD's Computation Products Group.

Server applications such as databases, business intelligence, data warehousing and ERP programs as well as client applications for image manipulation, technical and scientific computing, and entertainment can all benefit from 64-bit computing power. Microsoft Corp. is currently developing support within its Microsoft Windows operating system family to take advantage of the advanced features in the 8th-generation AMD Athlon™ and AMD Opteron processors.

AMD also plans to demonstrate its AMD Opteron dual processor-based server running a developmental 64-bit version of Windows at its annual shareholders' meeting in New York City on Thursday, April 25. The demonstration features a server running a 64-bit Windows operating system, 64-bit applications, and other standard 32-bit office software, all on the same system. AMD plans to begin shipping its 8th-generation AMD Athlon processors in the fourth quarter. Shipments of the AMD Opteron processor are slated to commence in the first half of 2003.

Editor's comment:- it's hard to believe that Microsoft could get even more market share in the OS market, but when you look at Sun's Solaris, and the wider Linux server market, there's an attractive market out there which has not felt the need to wait for 5 or 6 years for Microsoft to grow out of its desktop roots.

FineGround Networks Speeds Sun Microsystems' Global Employee Sales Portal

CAMPBELL, Calif. - April 22, 2002 - FineGround Networks, Inc. today announced Sun Microsystems, Inc. has chosen its patent-pending Condenser software to speed the performance of Sun's global employee sales portal called MySales. The MySales Portal gives the sales organization centralized access to critical sales information, such as customer reports, presentations, and market information at a single access point. By accelerating the performance of the web application, the Condenser enables sales employees to access product and customer information faster at anytime, from any location.

"Using the FineGround Condenser as a part of Sun's MySales portal infrastructure will aid in the rapid delivery of critical customer information to our employees," said Shanker Trivedi, vice president of marketing for Sun Microsystems' Global Sales Operations. "We can better serve our customers' needs and gain a competitive edge by getting the right information rapidly to our people worldwide."

More companies today are rolling out web-based portal applications in order to streamline business processes and allow employees to instantly enter, change and share data quickly and efficiently. Instead of using traditional mail channels to deliver new sales presentations or product data, employees can access the information directly from the Web. In addition, employees can create custom sales presentations that incorporate product data and competitive information that is always up to date. Portals provide companies a means of integrating business processes into a single website resulting in better communication and collaboration. ...FineGround Networks

New Simba Information Report Analyzes Advertising and Media Buying Trends in Technology Industry

STAMFORD, CT - April 22, 2002 - Simba Information reports that while technology advertisers drastically reduced spending in 2001 and early 2002, most media segments should expect a recovery by 2003. Simba investigates which print, broadcast, online and emerging media segments will see the best advertising revenue growth through 2003 in an essential 232-page market research report, Future of Technology Advertising & Marketing Report 2002-2003. The study, formerly titled Computer Publishing Market Forecast, delivers new data on emerging media and Internet advertising spending, outdoor advertising, technology event marketing and new sponsorship opportunities.

It also provides new insights on the spending habits of the top technology advertisers and details on which computer hardware and software companies spent the most on Internet advertising in 2001. As it has historically, the report also presents exclusive statistics and analysis on technology magazine ad revenues and up-to-the-minute company profiles, but the research has been enhanced to help publishers and technology advertisers plan for the future. ...Simba Information

Why Being #1 on Search-Engines is the Start of Your Web Promotion, Not the End

April 16, 2002 - a new article MarketingViews discusses the segments in your market you can reach with search-engines in the high-tech B2B market. The article explains the disappointing results which can result if your promotion efforts are primarily search-engine focused. That's not where the biggest buyers are looking.

Forrester's TechRankings™ Evaluates New Marketing Automation Applications

Cambridge, Mass. - April 15, 2002 - Direct channels like the Web, email, and interactive television are changing the discipline of marketing and according toForrester Research, use of direct channels will shift the industry from the traditional mass-marketing approach to more sophisticated direct techniques. To adapt, marketers must reduce their reliance on third-party services and increase internal investments in enterprise marketing automation software. Marketing automation applications help companies deliver the right message to the right prospect or customer at the right time. First embraced by financial services firms, telecom companies, retailers, and catalogers roughly a decade ago, this software lost some momentum in 2001 due to the bad economy, decreased marketing budgets, and marketers' continued reliance on outsourced services that delivered economies of scale.

"Given this bleak environment, it is reasonable to question whether the demand for marketing software has peaked -- but it hasn't," said Eric Schmitt, senior analyst at Forrester. "Marketers are undergoing a cultural shift and demanding more control over their customer interactions. To do this successfully, firms are turning to marketing apps that allow them to tailor communications to individuals and track their efforts and resources more accurately and cost-effectively."

To reach wider audiences, Forrester recommends that marketing automation software vendors move beyond campaign management and analytics to address the breadth of marketers' needs in planning, process, lead, and asset management. Additionally, to make the technology more palatable, software vendors need to price more creatively with pay-as-you-go packages that look like services, with pricing terms tied to campaign or contract volume, or with hard fiscal goals like revenue uplift. To help companies choose the best product and vendor to optimize customer interactions, Forrester Research has updated its Marketing Automation Application TechRankings with new lab-tested products and enhanced vendor criteria.

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Other news on this page

ImageX Announces Automated Channel Marketing System

Judge Rules in Favor of HP-Compaq Merger

Technology Demand Rises Despite Profit Warnings

AMD and Microsoft Collaborate to further 64-Bit Computing

FineGround Networks Speeds Sun Microsystems' Global Employee Sales Portal

New Simba Information Report Analyzes Advertising and Media Buying Trends in Technology Industry

Why Being #1 on Search-Engines is the Start of Your Web Promotion, Not the End

Forrester's TechRankings™ Evaluates New Marketing Automation Applications

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Nibble: Remember Compaq?

The April 30 legal ruling in the Hewlett family versus HP-Compaq merger case, removed the last formal barrier to the new enlarged company. In fact merger teams have been working on this, the largest ever integration of two computer companies, non stop anyway. And Carly Fiorina has been reported by CNBC as saying that she would like to see the new company ready to roll by May 7th. So "Compaq" is another word you'll be using a bit less often in the future, and can soon safely forget.

Try... It's actually quite hard to deliberately forget something. Compaq... Compaq... Compaq...

Does it keep coming back? Well whatever, Compaq may have meant to you in the past, your memory will eventually make space for some new ideas to fit into that old Compaq space.

Compaq... Compaq... Compaq... It keeps coming back, but it won't last all day. Trust me.

I'm not going to dwell in this article on what Compaq achieved, or what the merger will do for the storage market. That's all been analysed before, and much of the speculation is going to be wrong anyway. Instead I'm going to reflect on just how easy it is for the name of a significant computer company to disappear without trace. That'll help you get "Compaq" out of your system, and if you're an older reader (like me) you may actually have come across some of these names below in real life, and not just in a text book or marketing case study. This is meant to be fun and not really serious. But do these names mean anything to you?

Burroughs? Osborne? Data General? Imprimis? Apollo? Digital Equipment?

Well let me remind you, from my own memory, which may be faulty, just who they were.

Burroughs used to be the world's #2 maker of mainframes back in the 1970's. There used to be an acronym to help you remember IBM's mainframe rivals. It was the "BUNCH" for Burroughs, Univac, NCR, CDC and Honeywell. Burroughs and Univac merged into Unisys, and then kept very quiet, hoping that no one would cause them any trouble. (That's a different idea of stealth marketing to that which we see nowadays in many new VC funded startups. It's kind of a post marketing peak stealth mode. Find a few vertical markets where you are well known, then dig in and hope no one else comes round to take them away.)

Osborne was a publishing company in the mid to late 1970's which did reference books on newly emerging microprocessors. The same Osborne then launched the world's first Intel based portable PC. That was before Compaq, and before Microsoft became an operating systems company. The Osborne PC used the #1 Intel operating system of its day:- called CP/M. I don't think Osborne survived much longer than CP/M.

Data General was a minicomputer manufacturer in the 1970's which was #2 to Digital Equipment. Their design of the Eclipse range using AMD's bit-slice (4 bit) microprocessor technology was immortalised in the book "Soul of a New Machine." In those days, bit-slice gave you a slight performance edge over ready made chips from Intel, Motorola etc, but the lego like building blocks hit a technical and architectural dead-end when companies like LSI Logic made it easy and cheap for anyone (like Sun) to design their own completely customised single chip RISC processor in low to medium volumes. One of Data General's brands still lives on in the Clariion, which was acquired by EMC.

Imprimis. I put Imprimis in this list, because I thought we should actually have a storage company. Imprimis ws the short lived name given to the disk drive operation at CDC. It was spun off as a separate company sometime in the late 1980's and made the fastest 8" and 5.25" drives. It was then acquired by Seagate, who carried on the tradition of making the fastest drives in popular form factors.

Apollo was the #1 workstation company in the mid 1980's. But it used its own proprietary operating system instead of Unix. The company was acquired by HP, which also had a sizable workstation business. In the busy period which followed the Apollo acquisition by HP, and while people were still doing the new organisation charts and rearranging the deck chairs, little old Sun Microsustems came along and blew them all away. By the time HP recovered in the workstation market, a decade later, there wasn't really a workstation business any more, and Sun had transformed into something more difficult to ignore.

Digital Equipment (which everyone called "DEC", but which liked to call itself "Digital") was the #1 minicomputer maker in the 1980's. In fact the first edition of Unix and the C programming language were developed on DEC hardware. DEC had an idea that it could ignore the IBM PC when that came along, and that it could ignore Unix too. Unfortunately, for DEC, both were cheaper than its own offerings, and both were eventually faster too. DEC confused and alienated its server customers by lots of bad decisions, false starts and dead ends. But meanwhile another part of the company had developed a well respected and fast multi-platform storage family called StorageWorks. DEC was acquired by Compaq in the mid 1990's, and gave the company a very bad case of indigestion. The StorageWorks brand is still, at the time of writing, probably the best legacy still surviving from the older company.

And now after our trip down memory lane, we return to the subject of Compaq itself, which if you remember, we are trying hard to forget...

How will we remember Compaq in 10 years or so, using the brutally short style I've used for these other companies?

Well, here's a possible summary, circa 2010.

Compaq designed the first IBM compatible portable in the early 1980's and showed that Wintel compatibility was the important factor for success on the desktop. You didn't have to buy an overpriced PC from IBM after all. But then Dell came along and showed that you didn't have to buy an overpriced Wintel PC or server from Compaq either. Then Compaq was acquired by another company which made storage and printers. I think that company was called HP. HP later split into two parts which are now known as...

You see. It's easier than you thought.

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