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December week 1, 2001

See also:- article:- PR Strategies: Remember, the web has no memory!
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Be Careful When Doing Business with an Advertising Network called clickXchange

December 6 - 2001 - from the Editor MarketingViews. As a publisher I've experimented with hundreds of promotion programs over the last 10 years to increase the readership of our various computer publications. In the 1990's one of these methods was "pay per click" programs run by ClickTrade and clickXchange. I stopped dealing with most of these a couple of years ago because of the high incidence of fraud in participating sites. The 10% of dishonest sites made the administration and refund claims not worthwhile. In fact ClickTrade (acquired by Microsoft) eventually stopped running pay per click programs and replaced them with "pay for sale" programs, I suspect prompted by the sheer scale of the fraud problem.

The scams varied in sophistication, but a typical one would work like this. I'd be approached by affiliates via my contact page, and filter out 95% or more of irrelevant low quality sites. I'd accept sites which looked like they had some original content which were related to computing. The fraud sites would not be detectable at this stage. Many of the best fraud sites would also pass through the filters set up by the network program managers about the incidence of surfer domains, click rates etc. But I always analysed whether the volume of traffic from a site seemed credible. Often my referral log would show web pages which looked completely different to the web pages I'd seen. Just long lists of banners and links, with a message saying something like "get paid to surf - click on as many links and banners as possible". clickXchange had a good no-quibble refund policy about reported fraud. But the effort was just not worth it compared to other promotion methods like straight CPM banner ads.

Anyway I finished with clickXchange a few years ago, and I thought that was it... I would still get the occasional email reminder, but that's just you'd expect.

Then a few weeks ago I got the first email titled "Recurrent Payment - Please Reply" with a message saying - "Your account balance with clickXchange.com has fallen below the notification level set for your account. Your account also shows that you had selected a recurrent payment method to keep your account active. We'd like to confirm your intention, that you would like us to run another charge on your credit card for the same $xxx you previously deposited, before we take any action. Simply reply to this email and we will proceed."

I was a little bit annoyed with that message, because I react very fast to incoming email, and had almost replied to say "take me off your email list". But if I had done, that would have cost me money. I realised it was a harder selling email, but still within the bounds of acceptability. But I had a gut feeling I'd be seeing more of these soon. I was right, I now get these reminders daily. As far as I'm concerned that's no longer an acceptable solicitation to buy a service. That's SPAM. And if I reply to that SPAM originator it's going to cost me money.

If this develops any further, I'll report it in these pages. I don't recommend these types of affiliate "pay for click" traffic programs anyway, because of the fraud issues mentioned above, so it doesn't change my thinking about the concept. But it seems to me that getting this kind of SPAM from a site you have done business with in the past, is something you would not want. And there's a simple way to avoid it.

...Later:- the same irritating email keeps coming every day.

Internet Advertising Revenue Holds Steady As All Ad Sectors Decline

New York, NY - December 4, 2001 - The Interactive Advertising Bureau (IAB) says that Internet advertising in the United States held steady in the third quarter of 2001, totaling $1.792 billion, down 4.1 % from Q2's $1.868 billion. The first nine months of 2001 revenue stands at $5.55 billion, compared to $6.06 billion for the first three quarters of 2000, off 8.4%. This, according to the IAB's Internet Ad Revenue Report, which is conducted independently by PricewaterhouseCoopers, New Media Group.

"While the online revenue reported has shown little change from the previous two quarters, the fact that our industry is holding steady should be looked at as a positive sign," said IAB President & CEO Greg Stuart. "The $1.792 billion in revenue for the quarter indicates that the Internet is holding it's own against what we have been hearing about other advertising sectors, indicating that, contrary to popular belief, advertisers are not deserting the medium and in fact are committed to the Internet long term." ...Interactive Advertising Bureau

Exabyte Corporation Selects Strategic Alliance International as Public Relations Consultancy for UK, France and Germany

December 04, 2001 - High-tech public relations consultancy, Strategic Alliance International has announced its appointment by Exabyte Corporation, a performance and value leader in network backup systems, to handle its European PR programme including the UK, France and Germany.

"We are very pleased that Strategic Alliance International is our Public Relations consultancy for the UK, France and Germany," said Taylor Allis, manager for Corporate Communications and Investor Relations at Exabyte. "Their knowledge of the storage sector is excellent and will play a significant role in marketing Exabyte products in Europe. Strategic had a successful track-record with Ecrix, prior to the Ecrix /Exabyte merger."

Strategic Alliance International has a long history in the storage sector, having run successful campaigns for many key industry players. "Our appointment is a compliment to our experienced European account teams, who succeeded in building the successful media programme for Ecrix and VXA technology," said Nicholas Flowerdew, Strategic Alliance International's chairman. "Exabyte is an extremely good fit for our business and we expect it to be a long and mutually beneficial business relationship." ...Exabyte profile, ...Strategic Alliance International

Writing an Electronic Communications Policy

December 3, 2001 - a new article on MarketingViews by Yvonne Buchanan, an instructor at The PR Academy includes checklists and guidance for writing your own electronic communications policy. With corporate America's heavy reliance on technology, an electronic communications policy should be a mandatory component of every company's employee handbook. Marketers, are often at the front line of the communications interface with their company's external environment. They are most at risk, and also have the most to gain. ...The PR Academy

Gartner Dataquest Forecasts Worldwide IT Services Spending to Be $865 Billion by 2005

MOUNTAIN VIEW, Calif. - December 3, 2001 - Worldwide IT services revenue is projected to reach $554 billion in 2001, a 7.1 percent increase over 2000 revenue of $517 billion, according to Dataquest Inc., a unit of Gartner, Inc. The industry is forecast to continue growing through 2005, when IT services revenue will reach $865 billion. While poor economic conditions and the impact of heightened terrorism are expected to dampen growth to single digits through 2002 in many segments and regions, Gartner Dataquest believes overall demand will bounce back to double-digit growth from 2003 through 2005.

North America remains the leading region for the IT services industry. North America IT services revenue in 2001 is projected to reach $271 billion, and the region will continue to drive worldwide sales through 2005, as North America revenue totals $423 billion.

Western Europe is on pace for IT services revenue to total $149 billion in 2001, and the region will still rank No. 2 worldwide in 2005 when revenue is expected to surpass $229 billion.

Development and integration has been the largest segment within the IT services industry, and this will continue through 2005. In 2000, the development and integration segment reached $156 billion, and in 2005 the market is expected to be $263.5 billion. Business process and transaction management (BPTM) services was the No. 2 segment in 2000 and is forecast to have the strongest growth rate in the IT services market as enterprises attempt to reduce the cost of transaction processing in noncore areas by turning to external suppliers. BPTM services in 2000 totaled $74.8 billion, and in 2005 it will total $145.2 billion.

Economic and political uncertainty is expected to hit consulting the hardest of all sectors. Gartner Dataquest believes the general recovery of consulting will lag the larger economic recovery by three-quarters. However, the introduction of Windows XP, demand for CRM, supply chain management and e-commerce solutions, and adoption of Web services software should drive growth beginning in 2003.

Additional information is available in the Gartner Dataquest Alert "Worldwide IT Services Forecast: Growing in Tough Times." ...GartnerGroup

Looking Back on Sun's Cache Memory Problem

December 3, 2001 - A new article in the SPARC Product Directory looks back at one of the problems which dented the confidence of Sun users in 2001:- random data bit changes due to flaky memory. This is every product marketers worst nightmare, technical problems in your hottest new products, which only become apparent after you've already been shipping them in volume. Sun's specific cache problem is now very much in the past... Could the problem have been spotted earlier? - Yes. Could something similar happen again? ..to Sun and other high-tech manufacturers. The article says yes.

today's news etc from MarketingViews

Other news on this page

Be Careful When Doing Business with an Advertising Network called clickXchange

Internet Advertising Revenue Holds Steady As All Ad Sectors Decline

Exabyte Corporation Selects Strategic Alliance International as Public Relations Consultancy for UK, France and Germany

Writing an Electronic Communications Policy

Gartner Dataquest Forecasts Worldwide IT Services Spending to Be $865 Billion by 2005

Looking Back on Sun's Cache Memory Problem

earlier news (archive)

Gunnar the Goblin
Serial Attached SCSI on
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Gunnar the Goblin didn't understand high-tech standards, and he had the feeling that he might actually be on the wrong web site. He hoped that the illustrators at ACSL would hurry up and get the proper new Megabyte the Mouse graphic for Serial Attached SCSI drawn real soon.

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