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Web Advertising Strategies:
for emerging technologies

December 2001

by Zsolt Kerekes, editor STORAGEsearch

See also:- article:- What's a Good Click Rate for a Banner Ad?
article:- Web Advertising Strategies: choosing the wrong portal
article:- PR Strategies: Remember, the web has no memory!
Channel Strategies for IT OEMs: Recruiting VARs in Europe
Press Release FAQ's, High-Tech Marketing Agencies, Venture funds in storage

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The single most important concept about web advertising which you have to grasp as a new product marketer is this:
  • the absolutely best advertising slots for your new product are a finite resource. Specifically they are the most targeted pages in the most targeted media, in the portals where most of your potential customers and early adopters are looking right now. You can identify most of those pages or portals quite simply by using Google to do a single word or phrase search.
Some people may have problems accepting this idea, which seems, at first, counter intuitive. That's because many people still think about advertising in the print world, which is a different model.
Summary

Most product marketers in emerging markets will be unable to advertise their hot new products in the best locations in the best portals on the web used by early adopters of those technologies.

Ever since the web became commercial in the mid 1990's, forward looking marketers have grabbed and secured the best ad slots for their products. Some of those slots remain tied to the same company for many years. The article discusses why you should plan your web advertising before you've even frozen the specs for your new product. Otherwise you may end up having to advertise in sub-optimal media which isn't being used by most of the customers you really want to reach.

You may have to spend an order of magnitude more on your advertising to achieve the same results.
  • in a print publication there's no limit to how many advertisers can buy a full page ad. The magazine just prints more pages. Most readers never actually see any of those ads, but the advertiser is charged to own that piece of paper, because that's the accepted advertising model in print.
  • in a web publication, advertising works by providing boosted visibility in targeted pages which are relevant to an advertiser and actually seen by readers. Readers will only tolerate a limited number of banner ads on each page (typically one - which may be repeated). Readers will also view a limited number of pages in each session until they find what they're looking for. A typical advertiser can easily afford to buy all the contextually relevant ad slots for their product and lock out other advertisers from those pages. That's what we call "targeted" advertising in our sales blurb.
Some of our own web advertisers advertisers have had the same targeted pages in our Sun publication since 1996, and our storage site for 2 to 3 years. As a publisher we offer resident advertisers the first option to renew targeted ad slots, and because they work typically 3 to 5 times better than run-of-site ads, the slots are rarely given up. We're happy as a publisher, because we know we've sold 100% of our projected capacity of popular subject pages upto several years ahead, and our advertisers are happy, because they get good results from their ads and don't have to keep looking over their shoulder at competitors.

Looking more widely than our own publications, you can categorise most web advertising into the following categories:-
  • exclusive slots - which are uniquely "owned" by a single advertiser. Think of it like advertising on the front cover of a magazine. For example in 1996 when I started advertising on AltaVista, they offered key word advertising. If someone bought the keyword no-one else could use it. (They've changed policies now.) Most of the banner advertisers on STORAGEsearch during 1998 to 2001 were actually running page targeted ads which were exclusively owned by them. That's not easily apparent to a reader, because the ads look exactly the same as the run-of-site ads. The difference, to the advertiser, is that 100% of the readers who access those pages, see their ads, instead of maybe 2% in the case of a run of site banner ad.
  • auctioned slots - where the prime position or keyword changes dynamically based on what the advertiser is prepared to pay. The best exponent of this is Overture. You'll find this model mainly on general search-engines, because they cover a lot of markets, and the auction process helps them reach an acceptable market price for capacity which mostly goes unsold. This model is rare in B2B portals. Vertically focused publications survive by achieving long term relationships within a limited pool of advertisers. This is incompatible with an auction process, which would encourage churn.
  • democratic slots - where a prime ad slot is rotated equally between a number of advertisers.

    An example is our classified advertising model in which a manufacturer is featured on our home page for at least one day each month, and in other slots, such as our news page, appears at the top of the page in a weekly rotation. I call those slots "democratic" because that part of the package works in exactly the same way for a single advertiser regardless of their total ad spend on other products like banner ads, sponsored articles etc.

    There are some exceptions to the general rule. For example some savvy advertisers have actually purchased additional slots, so they appear twice as often. But we limit this factor to no more than 2 slots for any advertiser because our research shows that the effectiveness drops off after 2 days anyway.
  • free for all - ad slots are freely available to all advertisers and limited only by budget considerations and content compatibility. An example would be run of site banner ads. Any suitable advertiser can buy as much capacity as they can afford. There are some restrictions, however. I refuse to accept ads for products which are not closely aligned to the products and services which our readers are looking for. So for example you can't advertise PCs on our Sun or storage sites. But that policy helps to make the whole publication work better for readers and advertisers.
So what can YOU do to avoid disappointment?

Talk to the publication at least 6 months before your product is due to launch. (You'd be surprised how many potential advertisers I've had to turn away because their ideal slots had already been sold upto a year before.) We're not like airlines, and don't bump our customers. If we accept your ad order, we're not going to sell the same slot to another company.

We know we're going to sell all the ad capacity on those hot new technology slots anyway, so you won't be able to reserve slots without making a commitment. But for example you could reserve a page targeted ad slot upto 6 months ahead by ordering and paying for a minimum 20,000 impression ad with a start date "to be advised".

In the meantime, before your product or ad is ready, we'll just run run-of-site banner ads on those pages, like we're doing now, but you can be sure that no-one else can grab those slots and lock you out. We typically need just 24 hours notice of when your new banner is ready to run, and then it's all yours, and you'll get first rights of refusal to renew those slots (or extend them) for as many years as there is a market for those products.
See also:- article:- Aspects of Web Advertising
article:- Web Advertising Strategies: choosing the wrong portal
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